After-Sales Service
Ongoing support and warranty up to 4 years
Authorized
Overview
After-Sales Service
Our relationship doesn't end when you buy - it's the start of a long journey of support. We offer comprehensive after-sales service including warranty, lifetime free consultations, and dedicated support.
Contact Support
1
Comprehensive Warranty
- 2-4 year warranty depending on model
- Covers manufacturing defects
- Replacement for unrepairable failures
- Rechargeable battery warranty
- Accessories warranty
2
Ongoing Support
- Lifetime free consultations
- Reprogramming when hearing changes
- WhatsApp and phone support
- TeleHear AI - Remote app support
- Free annual hearing test
- Training on apps and technology
3
Loyalty Programs
- Exclusive accessory discounts
- Priority appointments
- Free hearing aid updates
- Workshop invitations
- Trade-in upgrade program
Other Services
Hearing Test
Precise diagnosis with the latest global equipment
Hearing Aid Fitting
We guide you to the perfect hearing aid for your lifestyle
Programming & Adjustment
Precise programming and full customization for ideal listening
Maintenance & Care
Maintain peak performance with professional periodic care